Customer Account Executive (SaaS)

TL;DR

Customer Account Executive (SaaS): Manage and expand a book of business by driving sales and customer retention with an accent on full sales cycle execution and cross-functional collaboration. Focus on negotiating deals, identifying growth opportunities, and maintaining accurate sales forecasting.

Location: Must have unrestricted right to work in the United Kingdom, hybrid work format.

Company

hirify.global is a leading AI contracting platform trusted by transformative organizations worldwide, recognized for innovation and backed by top investors.

What you will do

• Manage a book of business to drive expansion and retention by identifying customer needs and growth opportunities.
• Execute a consistent sales process across the full customer lifecycle including discovery, negotiation, and closing.
• Collaborate cross-functionally with Customer Success, Implementation, Support, and Product teams to ensure customer satisfaction.
• Maintain accurate forecasting and pipeline hygiene in sales tools and report on progress.
• Continuously improve sales skills and deepen product knowledge.

Requirements

• Must have unrestricted right to work in the United Kingdom.
• 2-5 years of new business sales or account management experience, ideally in B2B SaaS.
• Experience managing full sales cycles and deals in the $25k-$250k ARR range.
• Comfort with sales tools and internal systems for upsell and cross-sell opportunities.
• Excellent communication skills and persistence in customer follow-through.

Culture & Benefits

• Private medical and dental insurance fully covered for employees and dependents.
• Life assurance, income protection, and generous leave policies including parental and medical leave.
• Family-forming support and monthly stipends for wellbeing, hybrid work, and phone use.
• Home office setup stipend and standard pension contribution scheme.
• Regular team events to connect and recharge.