Professional Service Manager (SaaS)

Location: Hybrid (Tel Aviv, Israel)

Company

hirify.global is a leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

What you will do

• Conduct daily client meetings to provide setup and professional services.
• Implement hirify.global features tailored to specific client business processes.
• Manage data migration from external platforms into hirify.global.
• Facilitate platform integrations to enhance client workflows.
• Collaborate with CS and R&D teams to improve the customer experience.
• Build and maintain strong relationships to provide tailored technical solutions.

Requirements

• Minimum one year of experience in a SaaS company is required.
• Proficiency in English.
• Tech-savvy mindset with a curiosity for learning new tools.
• Strong communication and collaboration skills.
• Ability to thrive in high-pressure, fast-paced environments.
• Working hours: Monday-Friday, 10:00 AM to 7:00 PM to align with EMEA time zones.

Culture & Benefits

• Long-term investment in employee growth and continuous training.
• Encouraging, caring, and supportive work environment.
• Team building activities including weekly happy hours and holiday parties.
• Opportunity to provide real value to frontline workers worldwide.