Senior Customer Analytics Manager (Sales & Partnerships)

TL;DR

Senior Customer Analytics Manager (Sales & Partnerships): Leading strategic analytics for the acquisition domain with an accent on sales performance, partnership effectiveness, and funnel optimization. Focus on driving business decisions through advanced modeling, experimentation, and cross-functional influence to improve customer acquisition quality and long-term value.

Location: Must be based in Edmonton, Toronto, Vancouver, or Kitchener-Waterloo and able to attend the office at least 1 day per week.

Compensation: $151,200 – $204,500 USD per year.

Company

hirify.global is a leading SaaS provider helping small home service businesses streamline their operations through technology.

What you will do

• Act as a strategic thought partner to Sales and Partnerships leadership to drive acquisition growth.
• Lead deep-dive analyses across the acquisition funnel, including lead quality, conversion, and sales productivity.
• Define and govern KPIs for acquisition, pipeline health, and downstream customer value.
• Apply advanced analytics techniques such as impact evaluation, simulation modeling, and predictive analytics.
• Collaborate with Data Science and BI Engineering to improve data foundations and AI-enabled workflows.
• Communicate complex insights through executive-ready narratives to influence strategic decision-making.

Requirements

• Must be based in Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
• Expert-level SQL skills for complex relational data structures.
• Strong experience in B2B SaaS sales, partnerships, or go-to-market analytics.
• Proficiency with BI tools like Tableau and experience with Python, dbt, and Snowflake.
• Proven ability to lead through influence and mentor analysts as a senior individual contributor.
• Excellent stakeholder management and communication skills for executive-level reporting.

Nice to have

• Experience with Salesforce and productionized analytics workflows.
• Practical experience with AI-assisted analytics and predictive modeling.

Culture & Benefits

• Extended health benefits package with fully paid premiums for body and mind.
• Retirement savings matching (RRSP, TFSA, or FHSA) and stock options.
• Dedicated talent development program with career coaching and leadership training.
• Supportive, inclusive culture recognized by Great Place to Work and Canada’s Most Admired Corporate Cultures.
• Flexible work environment with intentional in-person collaboration.