Enterprise Account Manager (SaaS)

TL;DR

Enterprise Account Manager (SaaS): Managing and expanding a portfolio of high-value enterprise customers for an AI-powered search platform with an accent on retention, upsell, and cross-sell strategies. Focus on building trusted stakeholder relationships, navigating complex organizational structures, and driving predictable revenue growth in a high-velocity environment.

Location: Must be based in the United States

Compensation: $180,000–$220,000 USD (On-Target Earnings)

Company

hirify.global is a market leader in AI Search, powering predictive search and discovery experiences for over 17,000 businesses worldwide.

What you will do

• Own and manage a large portfolio of existing customers, ensuring retention and driving recurring revenue growth.
• Develop deep understanding of customer business objectives to proactively identify and close expansion opportunities.
• Lead commercial negotiations including renewals, pricing, and contract management.
• Collaborate cross-functionally with Customer Success and Solutions Engineering to ensure customers extract maximum value.
• Monitor account health and usage data to identify risks and drive predictable revenue.
• Shape and refine scalable sales playbooks in a fast-evolving, high-growth environment.

Requirements

• 5+ years of experience in B2B SaaS sales or account management with ownership of renewals and expansion.
• Proven track record in complex, consultative enterprise sales within matrixed organizations.
• Strong ability to manage high-volume commercial paperwork and contract processes.
• Experience working in high-growth or startup environments with the ability to navigate ambiguity.
• Must be authorized to work in the United States.
• Excellent communication skills for both business and technical stakeholders.

Nice to have

• Experience with SaaS, APIs, or developer-focused products.
• Familiarity with usage-based or consumption-based business models.
• Background working with eCommerce or digital experience platforms.

Culture & Benefits

• Flexible workplace model with high autonomy and trust.
• Focus on individual impact and output over physical location.
• Collaborative, inclusive environment built on values of grit, trust, candor, care, and humility.
• Opportunity to work with a market-leading AI search technology at internet scale.