Solutions Consultant (Payload)

Location: United States; can be based at the San Francisco or New York hub or work remotely in the United States. In-person onboarding is required.

Annual base salary: $152,800–$296,000 USD.

Company

Figma provides a collaborative design platform for brainstorming, prototyping, translating designs into code, and iterating with AI.

What you will do

• Present the vision and value of Payload within the Figma Platform through product demonstrations and presentations.
• Support Sales by answering Payload and Figma platform questions and guiding customers through technical evaluations.
• Own customer IT and Security relationships during deal cycles, including security questionnaires and enterprise requirements.
• Collaborate with Product and Support to identify account-security improvements and influence the product roadmap.
• Design and scale technical sales efforts across customers, Sales, Product, and agency partners.
• Provide timely technical support to customers and agency partners building on Payload.

Requirements

• 4+ years of experience in Sales Engineering or Solutions Consulting within a SaaS environment.
• Ability to position technology in a pre-sales capacity, define success criteria, lead product evaluations, and guide technical decision-making.
• Excellent communication and presentation skills, including tailoring product demonstrations and technical discussions for technical and business audiences.
• Understanding of the enterprise SaaS ecosystem, frontend development, and modern developer workflows and lifecycles.
• Ability to learn new technologies quickly, manage competing customer priorities, and balance business objectives.

Nice to have

• Experience using or working with Payload or other CMS/DXP products.
• Ability to embody Figma’s values and thrive in a constantly evolving and growing environment.

Culture & Benefits

• Autonomous work with collaboration across Sales, Product, Support, and other teams.
• Learning and professional development supported through the value “Grow as you go.”
• Health, dental, and vision coverage; retirement benefits with company contributions; parental leave; and reproductive or family planning support.
• Mental health and wellness benefits, paid time off, paid sick leave, holidays, and flexible PTO for eligible exempt employees.
• Possible recharge days, cell phone and home internet reimbursements, lifestyle spending accounts, and sales incentive compensation.
• Camera-on video interviews and required in-person onboarding.

Hiring process

• Video interviews require candidates to keep their cameras on.
• In-person onboarding is required if hired.