Solutions Consultant (Payload)

TL;DR

Solutions Consultant (Payload): Bridging technical expertise with business context to help customers realize the value of the Payload platform within Figma with an accent on consultative strategies, technical demos, and solution design. Focus on driving revenue through technical leadership, managing security reviews, and influencing the product roadmap.

Location: Must be based in the United States (Remote or Hybrid in San Francisco, CA or New York, NY)

Salary: $152,800 - $296,000 USD

Company

Figma is a collaborative platform that empowers teams to brainstorm, prototype, and translate designs into code in real time.

What you will do

• Deliver product demonstrations and presentations to showcase Payload's value within the Figma platform.
• Partner with the Sales team to address technical questions and accelerate digital product development for customers.
• Own the customer IT and Security relationship by managing security questionnaires and enterprise requirements.
• Collaborate with Product and Support to identify feature opportunities and influence the product roadmap.
• Design and scale technical sales efforts, facilitating communication between customers and product teams.
• Provide technical support to customers and agency partners building on Payload to ensure smooth adoption.

Requirements

• 4+ years in Sales Engineering or Solutions Consulting within a SaaS environment.
• Ability to lead product evaluations, define success criteria, and guide technical decision-making.
• Excellent communication and presentation skills for both technical and business audiences.
• Solid understanding of the enterprise SaaS ecosystem, frontend development, and modern developer workflows.
• Must be based in the United States.

Nice to have

• Experience using or working with Payload or other CMS/DXP platforms.

Culture & Benefits

• Comprehensive health, dental, and vision insurance.
• Equity options, sales incentive pay, and annual bonus plans.
• Generous PTO, company recharge days, and mental health/wellness benefits.
• Stipends for learning & development, work from home, and cell phone reimbursement.
• Retirement plan with company contribution and parental leave support.