Senior Partner Enablement Manager (SaaS)

TL;DR

Senior Partner Enablement Manager (SaaS): Designing and delivering strategic enablement programs for the partner ecosystem to drive revenue growth with an accent on instructional design, partner-led deal conversion, and GTM narrative integration. Focus on architecting comprehensive learning journeys, facilitating high-impact training sessions, and aligning enablement roadmaps with global partnership goals.

Location: Remote (US). Not eligible to be hired in CA, CT, NJ, NY, PA, WA

Salary: $116,960 – $171,900

Company

Twilio is a cloud communications platform that empowers businesses to create personalized customer experiences using AI and API-first solutions.

What you will do

• Act as the primary Enablement Business Partner for the Global Partnerships Team to align strategies with regional revenue goals and pipeline needs.
• Architect and maintain high-quality enablement content, including e-learning courses, playbooks, and sales toolkits.
• Lead virtual and in-person training sessions, workshops, and bootcamps for the GTM team, including sales reps and SEs.
• Collaborate with Partnerships, Product, and Sales Enablement to integrate the partner narrative into the broader GTM motion.
• Track, analyze, and report on enablement metrics such as course completion, partner certification rates, and deal velocity.
• Plan and execute an enablement roadmap aligned with global partnership growth initiatives and revenue goals.

Requirements

• 5+ years of experience in Sales Enablement, Partner Enablement, or Instructional Design within SaaS, Cloud, or CPaaS industries.
• Deep understanding of channel ecosystems and partner personas (SI, ISV, Reseller).
• Proven experience building learning curricula using tools like Articulate Storyline/Rise, Camtasia, and modern LMS.
• Exceptional presentation and storytelling skills with the ability to engage a diverse global audience.
• Ability to build trust and manage competing priorities with VP-level executives and cross-functional teams.
• Must be based in the US (excluding CA, CT, NJ, NY, PA, WA)

Nice to have

• Prior experience at a developer-focused or API-first company.
• Certifications in instructional design (e.g., ATD) or sales methodologies (e.g., Challenger Sales, Force Management).

Culture & Benefits

• Remote-first work culture emphasizing global inclusion and connection.
• Competitive pay, corporate bonus plan, and equity plan eligibility.
• Comprehensive healthcare and a 401(k) retirement savings program.
• Generous time off, including paid sick, personal, and parental leave.
• Wellness leave and a strong commitment to work-life balance.