Channel Account Manager I, Service Provider (Cybersecurity)

TL;DR

Channel Account Manager I, Service Provider (Cybersecurity): Driving ARR growth through cross-selling and the expansion and retention of installed products across the customer and partner base with an accent on net dollar retention and partner loyalty. Focus on executing customer engagement processes and maintaining high activity levels to deliver growth outcomes.

Location: Remote (US)

Compensation: $66,000 base / $110,000 OTE plus equity

Company

Remote-first cybersecurity firm founded by former NSA operators, providing enterprise-grade security and 24/7 human-led SOC for businesses of all sizes.

What you will do

• Achieve assigned quota based on expansion metrics and renewal rates in a velocity sales motion.
• Act as a trusted advisor for partners to increase customer satisfaction and grow partner adoption.
• Build and maintain strong relationships with multiple contacts within assigned partner organizations.
• Execute a structured customer and partner engagement process to ensure effective communication.
• Drive net dollar retention through cross-selling and expansion of product usage.

Requirements

• Must be based in the United States.
• 2+ years of experience in Account Management and Direct Sales roles, ideally in the mid-market.
• Experience with Salesforce or other similar CRM platforms.
• Strong bias to action and ability to deliver outcomes efficiently.

Nice to have

• Experience in the cybersecurity industry.

Culture & Benefits

• 100% remote work environment.
• Comprehensive medical, dental, and vision benefits plans.
• 401(k) with a 5% company contribution.
• Stock options for all full-time employees.
• Generous paid time off, including vacation, sick time, and 12 weeks of paid parental leave.
• Allowances for home office setup, digital expenses, and professional development.