Educational Programs Administrator

TL;DR

Educational Programs Administrator (MedTech): Managing and coordinating logistics and administrative processes for training demos and university webinars with an accent on scheduling, device tracking, and customer engagement. Focus on ensuring seamless operational execution across multiple platforms and maintaining efficient communication workflows within a fast-paced healthcare environment.

Location: Must be based in the USA (open to PST, MST, CST, and EST time zones). Travel by air is required up to two times per year within the US for in-person team meetings.

Salary: $50,000–$55,000 per year.

Company

hirify.global is a mission-driven organization providing speech-generating devices and technology to improve communication and quality of life for individuals with aphasia and other speech impairments.

What you will do

• Schedule Speech Language Pathologists for device demos, webinars, and in-services.
• Coordinate the ordering, shipment, and recall of loaner devices for educational activities.
• Manage scheduling for consumer Communication Coaching sessions.
• Monitor cancellations and proactively coordinate rescheduling of activities.
• Triage customer issues and provide phone support for educational programs.
• Maintain accurate tracking and procedures for university-specific engagements.

Requirements

• Must be authorized to work in the U.S. (E-Verify participation).
• 1-2 years of experience in customer service, sales, marketing, or administrative roles.
• Proficiency in Microsoft Office 365 and ability to learn new systems.
• Excellent verbal, phone, and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to maintain a safe, productive remote work environment with secure internet access.

Nice to have

• Experience with CRM systems like HubSpot.
• Experience with OneDrive and RingCentral.
• Background in the healthcare industry or durable medical equipment.

Culture & Benefits

• Comprehensive benefits package.
• Commitment to an inclusive and accessible work environment.
• Supportive, goal-oriented team culture.
• Regular compensation reviews to ensure industry alignment.