Client Director (IT Service Management)

Location: London, UK; hybrid work model balancing office and remote work.

Company

hirify.global provides digital employee experience management software with real-time analytics, automation, and employee feedback across enterprise endpoints.

What you will do

• Manage renewals and upsells across a defined portfolio of major existing enterprise accounts.
• Provide strategic leadership and act as the relationship manager between customers and hirify.global.
• Lead executive relationship management from project and IT teams through CxO level.
• Coordinate virtual teams across Solution Sales, Solution Consulting, Support, and Professional Services.
• Develop customer-focused hirify.global solutions, account roadmaps, and capabilities supporting strategic outcomes.
• Oversee worldwide account development and achieve targets for licenses, renewals, and professional services.

Requirements

• 10+ years of experience selling enterprise technology in a fast-paced and competitive market.
• 2+ years of experience as a Client Director or in an equivalent role, with validated multi-million-dollar sales solutions experience and executive-level relationship management.
• Previous sales experience in IT Service Management or IT Operations Management within software or IT sales organizations.
• Strong drive to achieve success.
• Discipline in managing time and resources, with a sound approach to qualifying opportunities.
• Ability to learn quickly and establish credibility.

Culture & Benefits

• Hybrid work model with flexible hours and an office in Cannon Street, London.
• Permanent contract, competitive compensation package, unlimited paid time off in addition to 25 holiday days, and three company-paid volunteer days.
• Private health insurance for employees and families, life insurance, Medicash Solo Level 2, and a 12% pension contribution split between employee and employer.
• Professional training platforms, paid caregiver leave, and childcare support through Kiddivouchers.
• Public transport reimbursement of up to £1,250 gross per year, gym and fitness reimbursement of up to £40 per month, and employee referral bonuses.
• International environment with employees across five continents, more than 75 nationalities, and a stated commitment to diversity, inclusion, and equity.