Account Support Executive (Software)

Location: Hybrid, Alderley Edge, England, United Kingdom. The role is office-based and requires a pre-existing right to work and travel within the UK.

Company

hirify.global provides software, consultancy, and support solutions for public services including healthcare, emergency response, transport, housing, and local government.

What you will do

• Manage relationships with existing customers and identify upselling opportunities.
• Promote and sell software modules, consultancy, and support renewals through webinars, telephone calls, and email.
• Identify and close opportunities for NEC software and solutions.
• Maintain accurate CRM records and a healthy pipeline of future opportunities.
• Own opportunities from order through delivery and participate in internal and external meetings.
• Contribute ideas for improving sales performance and developing products or services.

Requirements

• Previous sales experience in a target-driven environment.
• Strong organisational, interpersonal, and communication skills.
• Experience with Microsoft 365, including D365.
• Experience with CRM and SharePoint is advantageous.
• Pre-existing right to work and travel within the UK; documentary evidence is required.
• Offers are subject to satisfactory vetting and reference checks; a DBS check may be required depending on the role.

Culture & Benefits

• Structured career framework with opportunities to progress into senior sales or account-based roles.
• Private medical cover funded for employees, with optional family coverage.
• 25 days of paid holiday with the option to buy or sell days.
• Life assurance cover of four times basic salary and a group pension plan with employer contributions up to 8.5%.
• Flexible benefits and free access to more than 15,000 LinkedIn Learning courses.