обновлено 4 дня назад
Strategic Account Manager (SaaS)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Strategic Account Manager (SaaS): Managing enterprise and mid-market customer accounts for a search-focused SaaS product with an accent on renewals, upsells, executive engagement, and ROI storytelling. Focus on forecasting and closing retention and expansion targets, developing new use cases, and partnering with Customer Success to drive adoption.
Location: London, United Kingdom; workplace: on-site
Company
provides a search-focused SaaS product for enterprise and mid-market customers.
What you will do
- Own a portfolio of enterprise and mid-market customer accounts as the primary commercial contact.
- Build relationships with VP- and C-level marketing leaders and secure renewals.
- Drive upsells, account expansion, and new opportunities through strategic planning and multi-threading.
- Present performance data to demonstrate ROI and business impact.
- Partner with Customer Success Managers to improve adoption, account health, and long-term growth.
- Forecast and close monthly retention and expansion targets.
Requirements
- 1–2 years of experience in a quota-carrying SaaS Account Management or New Business role.
- Proven success meeting or exceeding targets tied to MRR, renewals, or expansion.
- Ability to lead strategic conversations and influence senior-level stakeholders.
- Strong presentation, storytelling, written communication, and organizational skills.
- Experience managing end-to-end sales cycles; Salesforce experience is preferred.
- Bachelor’s degree required.
Nice to have
- MarTech experience.
- Salesforce experience.
Culture & Benefits
- Competitive salary and bonus.
- Comprehensive benefits, including BUPA healthcare.
- Fully stocked kitchens and social events.
- Central London office at Labs Holborn.
- Fast-paced environment with opportunities to expand experience and knowledge.
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