Senior CRM Project Manager (Marketing Automation)

TL;DR

Senior CRM Project Manager (Marketing Automation): Leading the delivery and implementation of CRM and loyalty initiatives for major global brands with an accent on personalized client communication and project governance. Focus on managing complex timelines, budgets, and stakeholder relationships within enterprise marketing automation ecosystems.

Location: Must be based in Austin, Texas, United States

Company

hirify.global is a world-leading Centre of Excellence that helps businesses humanize brand-customer relationships through hyper-personalization, marketing automation, and CRM.

What you will do

• Lead the delivery and implementation of CRM and loyalty initiatives for major global brands.
• Execute sophisticated, personalized client communication campaigns from inception to deployment.
• Act as a trusted operational partner managing global client relationships from a delivery perspective.
• Develop detailed project scopes, complex timelines, and budgets to ensure efficient and profitable delivery.
• Produce high-quality project status reports and presentations for client meetings.

Requirements

• 5+ years of experience in Project Management within CRM, digital marketing, or a related agency environment.
• Proven experience working with large global brands.
• Deep knowledge of technical projects and enterprise marketing automation platforms.
• Hands-on experience with the execution and implementation of projects within CRM, web, and/or marketing automation.
• Strong familiarity with Salesforce Marketing Cloud or Adobe Marketing Cloud.
• English: Exceptional communication and presentation skills required.

Nice to have

• Experience in the luxury and/or automotive sectors.

Culture & Benefits

• Opportunity to work within a global network of 30,000 employees across 150+ offices.
• Collaborative environment working alongside developers, data scientists, and experienced designers.
• Culture that values connection, belonging, and the power of differences.
• Engagement with some of the world's most admired global brands.