Sr. Professional, Client Training (Real Estate)

TL;DR

Sr. Professional, Client Training (Proptech): Designing and delivering product and workflow training for external clients and internal teams with an accent on user adoption and instructional content creation. Focus on creating blended learning experiences, developing curriculum for digital enablement, and optimizing onboarding processes.

Location: United States

Salary: $67,000 - $90,500

Company

hirify.global provides property intelligence and deep insights across the global real estate ecosystem to make the industry faster and more people-centric.

What you will do

• Coordinate and deliver comprehensive end-to-end product, system, and onboarding training for external clients.
• Facilitate blended learning sessions via virtual classrooms (Microsoft Teams, GoToWebinar), phone coaching, and on-site visits.
• Author and update diverse training collateral, including quick-start guides, user manuals, and instructional videos.
• Lead train-the-trainer workshops to scale internal training capabilities.
• Analyze course evaluations and data insights to continuously iterate on teaching methods and materials.
• Partner with business leaders to define and streamline internal processes for training deployment.

Requirements

• 2+ years of dedicated experience in software/product training or instructional design.
• Must be based in the United States.
• Exceptional presentation and virtual facilitation skills for both large groups and one-on-one coaching.
• Strong verbal and written communication skills with a track record of building collaborative client relationships.
• Ability to work autonomously, analyze complex challenges, and present strategic recommendations to leadership.

Nice to have

• Experience within the Real Estate industry.
• Prior experience in curriculum development for digital enablement or software adoption platforms.

Culture & Benefits

• Flexible working model with generous PTO and 11 paid holidays.
• Comprehensive health coverage including mental health and wellness support.
• 401(k) retirement plan with company match and vesting after one year.
• Family support featuring up to 16 weeks of fully paid parental leave and a baby stipend.
• Financial perks including a $400 annual well-being stipend and tuition assistance up to $5,250.