Sales Development Representative (SaaS)

TL;DR

Sales Development Representative (SaaS): Generating and qualifying inbound leads for the hospitality and retail sectors with an accent on discovery calls and pipeline management. Focus on identifying business needs using the BANT framework and coordinating seamless handovers to Account Executives.

Location: Must be based in Spain

Company

Lightspeed is a cloud commerce platform that helps merchants in retail, hospitality, and golf businesses simplify and scale their operations globally.

What you will do

• Drive new business growth by qualifying warm inbound leads from marketing sources via phone and email.
• Conduct initial discovery calls to uncover business pain points and assess fit for Lightspeed’s solutions.
• Qualify leads using the BANT framework to ensure high-quality sales opportunities.
• Coordinate the booking of product demos and ensure a professional handover to Account Executives.
• Manage prospect interactions, pipeline activity, and lead status within Salesforce CRM.
• Collaborate with Sales and Marketing teams to share market feedback and achieve MRR targets.

Requirements

• Fluency in German is a must requirement.
• Must be based in Spain.
• Proven experience in a sales or call center environment with a track record of meeting performance targets.
• Solid understanding of lead qualification and pipeline management best practices.
• Proficiency in using Salesforce CRM to organize pipelines and track activity.
• Excellent verbal and written communication skills with the ability to engage persuasively.

Culture & Benefits

• Flexible work environment designed to empower employees.
• Performance-driven culture that celebrates results.
• Opportunities for career growth within a scaling global team.
• Strong commitment to inclusion, diversity, and an LGBTQ+ friendly workplace.