Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Driving revenue growth within existing commercial accounts through strategic upsell and cross-sell initiatives with an accent on relationship management and adoption metrics. Focus on identifying growth opportunities, optimizing customer usage, and exceeding sales targets.

Location: Miami, FL

Company

hirify.global is a leading provider of AI-powered IT management and cybersecurity software serving MSPs and internal IT organizations worldwide.

What you will do

• Identify upsell and cross-sell opportunities to drive revenue growth within a portfolio of current customers.
• Build and maintain strong relationships with key decision-makers to ensure satisfaction and alignment with solutions.
• Develop tailored account strategies, including regular check-ins and business reviews.
• Monitor customer adoption metrics to address usage challenges and drive expansion.
• Manage leads, opportunities, and accounts using Salesforce CRM.
• Collaborate with Customer Success and Sales teams to ensure smooth implementation of new solutions.

Requirements

• 2+ years of B2B sales experience, ideally in a technology or SaaS environment.
• Proven track record of consistently exceeding sales targets.
• Ability to thrive in a fast-paced, metrics-driven environment.
• Proficiency in Salesforce CRM for managing leads and opportunities.
• Strong analytical skills with the ability to create accurate sales forecasts.
• Excellent organizational and communication skills.

Culture & Benefits

• High-growth, high-performance organization centered on innovation and accountability.
• Backed by Insight Partners, a leading global software investor.
• Culture of embracing challenges and moving with urgency to deliver exceptional outcomes.
• Opportunity to work with a comprehensive platform managing over 15 million endpoints worldwide.