Solutions Engineer (Customer Success)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Solutions Engineer (Customer Success): Driving technical and commercial strategy for subscription management implementations with an accent on quote-to-cash process design and RevOps alignment. Focus on guiding customers through complex system integrations across CRM, ERP, and to ensure scalable pricing and accurate financial reporting.
Location: Remote-friendly, must be based in European time zones
Company
is a subscription management and billing platform designed for B2B SaaS companies to streamline quote-to-cash processes.
What you will do
- Lead strategic discovery to map quote-to-cash processes and identify system friction points.
- Design target end-state solutions across CRM, ERP, and platforms.
- Run tailored demos and workshops for expansion opportunities, targeting personas from Sales Ops to CFOs.
- Act as a technical and strategic counterpart for CSMs on renewals and strategic accounts.
- Provide architecture reviews, RFP responses, and security questionnaire support.
- Feed structured market and customer feedback back to Product and Engineering teams.
Requirements
- 6-8+ years of experience in solutions engineering, presales, or implementation consulting within B2B SaaS.
- Hands-on experience with implementation or similar billing/subscription management platforms.
- Deep understanding of the full process chain including quoting, order management, and revenue recognition.
- Fluent in professional English, with proficiency in German, Dutch, or a Nordic language.
- Ability to bridge the gap between business and technical conversations with stakeholders like CFOs and RevOps teams.
- Must be comfortable working across European time zones with occasional travel.
Culture & Benefits
- Remote-friendly setup with flexible working hours.
- Annual team trips to international locations.
- Continuous learning opportunities through mentorship and training programs.
- Collaborative and transparent work environment.
- Focus on work-life harmony and employee well-being.
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