Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Leading the expansion of existing DACH Enterprise customers to drive revenue growth and prevent churn with an accent on strategic relationship management and commercial initiatives. Focus on managing a continuous expansion pipeline, performing data-driven business assessments, and collaborating with cross-functional sales teams.

Location: Stockholm

Company

hirify.global is an engagement tool designed to turn presentations into real-time interactive conversations through real-time interactivity and clear visualizations.

What you will do

• Manage full commercial ownership and revenue growth for DACH enterprise customers.
• Build long-term strategic relationships with global customers, primarily in the DACH market.
• Drive up-sell and expansion opportunities by maintaining a strong pipeline.
• Oversee renewals of ongoing agreements to minimize churn.
• Utilize data to assess business opportunities and support customer decision-making.
• Develop scalable strategies for customer expansion in collaboration with CSMs and SDRs.

Requirements

• Fluency in German is required.
• Professional-level English proficiency.
• Previous experience in SaaS sales.
• Strong skills in negotiation, pipeline management, and forecasting.
• Ability to handle software contract terms and conditions.
• Experience managing a large portfolio of customers against competitors.

Nice to have

• Bachelor's or Master's degree.
• Previous experience working within the DACH market.

Culture & Benefits

• Non-commission based salary model to foster collaboration and teamwork.
• Comprehensive benefits package including pension contributions.
• Access to a leadership program and external personal coaching.
• Strong emphasis on healthy work-life balance.
• Diverse and inclusive environment with an English-first organizational culture.

Hiring process

• Personality and logical ability tests.
• Introduction interview.
• Business case evaluation.
• Competence and culture interviews.