Executive Office Technology Specialist (Vice President)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Executive Office Technology Specialist (Vice President): Providing high-touch, white-glove technology support for senior leadership and management committee members with an accent on incident resolution, executive workflow optimization, and boardroom technology management. Focus on delivering seamless technical experiences across desktop, mobile, and collaboration platforms in a high-pressure, fast-paced environment.
Location: Must be based in Hong Kong
Company
is a leading global investment banking, securities, and investment management firm founded in 1869.
What you will do
- Deliver white-glove technology support to executive leadership and administrative teams.
- Own technical issues from initial engagement through resolution to ensure a seamless client experience.
- Support executive meetings, boardroom technology, video conferencing, and high-profile events.
- Partner with engineering teams to design, test, and deploy technology solutions for executive users.
- Respond rapidly to critical technology incidents and coordinate resolution efforts across teams.
- Maintain and support workplace and remote-work technology solutions including mobile devices and telephony.
Requirements
- Bachelor's degree in Computer Science, IT, or equivalent experience.
- 5+ years of experience supporting enterprise desktop and end-user technologies.
- Proven experience supporting senior executives, VIP clients, or high-touch environments.
- Strong working knowledge of Windows, macOS, Microsoft 365, and mobile platforms.
- Ability to manage shifting deadlines and prioritize multiple activities in a high-pressure environment.
- Must be based in Hong Kong.
Nice to have
- Experience supporting C-Suite executives.
- Proficiency with Zoom Rooms, Microsoft Teams Rooms, and AV conferencing systems.
- Knowledge of enterprise mobility management and endpoint management platforms.
- Experience supporting high-profile events or board-level meetings.
Culture & Benefits
- Commitment to diversity, inclusion, and professional growth.
- Access to firmwide networks, training, and development opportunities.
- Comprehensive wellness, personal finance, and mindfulness programs.
- Supportive environment for candidates with special needs or disabilities.
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