Partner Success Specialist (EdTech)

TL;DR

Partner Success Specialist (EdTech): Managing educator accounts and ensuring successful implementation of i-Ready programs with an accent on proactive communication and data-driven support. Focus on optimizing educator experience, analyzing student performance data, and securing account renewals.

Location: Remote (Must live in the Eastern Time Zone)

Salary: $43,375 - $70,875

Company

Education technology company providing award-winning learning programs like i-Ready for K-8 students.

What you will do

• Serve as the central point of contact for educators implementing product services.
• Provide proactive implementation support and onboarding using efficiency tools.
• Analyze student performance and growth data via the i-Ready Connect platform.
• Identify and address implementation concerns using health data.
• Secure account renewals and identify opportunities for product expansion.
• Support territory pilot strategies to increase conversion rates.

Requirements

• Associate’s Degree or equivalent experience.
• 1+ year of experience in customer service, sales, or teaching.
• Proficiency in Salesforce, Outlook, and Microsoft Office Suite (especially Excel).
• Strong communication, interpersonal, and problem-solving skills.
• Must be based in the Eastern Time Zone.

Nice to have

• Bachelor’s Degree in Education, Marketing, or Business.
• 2+ years of relevant experience.
• Experience as a K-12 Educator, in Education Sales, or Customer Management.

Culture & Benefits

• Comprehensive medical, dental, vision, and basic life insurance.
• 401k plan with employer match.
• Flexible vacation and sick policy.
• Twelve paid holidays and winter office closure.