Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing long-term business partnerships with global clients to drive product adoption, satisfaction, and revenue growth with an accent on strategic account planning and cross-functional collaboration. Focus on identifying expansion opportunities, managing complex sales cycles, and ensuring high-level service excellence within the supply chain and safety compliance domain.

Location: Must be based in the US. If residing within commutable distance to an office, a hybrid schedule (3 days in office) is required; remote work is available for those outside of commutable distance.

Salary: $86,000–$110,000 per year plus commission.

Company

hirify.global provides a unified platform for supply chain risk management, safety, and compliance, serving 360,000 businesses globally through AI-driven insights and human expertise.

What you will do

• Serve as the primary point of contact for assigned global client business units.
• Develop and execute strategic account plans to meet sales quotas and drive client retention.
• Collaborate with implementation, solution engineering, and product teams to ensure solution adoption.
• Conduct regular business reviews to identify satisfaction gaps and expansion opportunities.
• Manage relationships with executive stakeholders across procurement, finance, and legal functions.
• Track and report on account metrics, sales forecasts, and client satisfaction data.

Requirements

• Minimum of two years of Account Management experience in enterprise SaaS or complex sales.
• Must be based in the US with the ability to travel regularly to client sites and sales events.
• Proven ability to work independently and manage complex priorities.
• Proficiency in Microsoft Office and Salesforce.
• Strong negotiation, presentation, and communication skills.
• Bachelor's degree or equivalent professional experience.

Nice to have

• Experience in Supply Chain, Safety, ESG, or Procurement sectors.
• Consultative or Challenger sales approach.

Culture & Benefits

• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan.
• Flexible Paid Time Off (PTO).
• Competitive commission structure.
• Commitment to diversity, equity, and inclusion.