Account Manager (SMB)

TL;DR

Account Manager (SMB): Managing and growing a book of business within the SMB segment with an accent on retention, expansion revenue, and consultative sales. Focus on executing the full sales cycle, managing high-volume renewals, and driving customer outcomes through strategic engagement.

Location: Must be based in Austin, TX and able to work in office 3 days per week

Salary: $110,000–$130,000 USD (OTE)

Company

hirify.global is an AI-native go-to-market solution providing sales and marketing teams with verified contact data and automation tools to drive revenue.

What you will do

• Manage the entire sales process from initial conversation to close for a book of ~300 SMB accounts.
• Negotiate high-volume renewals and identify expansion opportunities to meet monthly and quarterly quotas.
• Conduct 5+ meetings per day, including demos, pricing calls, and customer escalations.
• Collaborate with Customer Success, Support, and Product teams to ensure a seamless customer experience.
• Maintain Salesforce hygiene and provide accurate pipeline forecasting within a 10% margin.
• Utilize consultative selling skills to identify customer challenges and articulate platform value.

Requirements

• Minimum 1 year of experience managing a large book of accounts within the SMB segment.
• Proven track record of consistently meeting targets for at least 3 trailing quarters.
• Must be willing to be in office 3 days per week in Austin.
• Strong consultative selling skills and experience with the full sales cycle.
• Ability to communicate and influence stakeholders at the Director level and above.
• Adaptability to learn new technologies and thrive in a fast-paced, competitive environment.

Culture & Benefits

• Comprehensive benefits including medical, dental, and vision insurance.
• 401(k) plan and equity opportunities.
• Flex PTO and at least 10 paid holidays per year.
• Parental leave and global travel coverage.
• Employee assistance program and wellbeing benefits.
• Collaborative, AI-native culture focused on continuous improvement and ownership.