Account Director (AI)

TL;DR

Account Director (AI): Managing strategic relationships with high-growth startup customers to drive adoption and successful integration of AI products with an accent on technical partnership and revenue growth. Focus on building scalable account management systems, providing market intelligence, and collaborating cross-functionally to accelerate startup progress on the OpenAI platform.

Location: Must be based in Sydney, Australia

Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

What you will do

• Manage a portfolio of strategic startup accounts and execute comprehensive account management strategies.
• Partner with AI Deployment Engineers to facilitate successful technical engagements.
• Own consumption and contracted revenue targets while managing accurate revenue forecasts.
• Analyze account metrics to provide actionable insights to internal and external stakeholders.
• Collaborate with product, engineering, and marketing teams to improve the startup experience.
• Monitor industry landscapes to contribute to corporate strategy and recruitment efforts.

Requirements

• 7–12 years of experience selling PaaS, cloud, or API products.
• Experience working within the startup ecosystem as a founder or employee.
• Proven track record of working directly with C-level executives and startup founders.
• Ability to communicate complex technical concepts to diverse stakeholders.
• Strong market intelligence gathering and processing skills.
• Must be based in Sydney.

Nice to have

• Experience supporting customers across the Asia-Pacific region.
• Proficiency in Mandarin Chinese, Korean, or Japanese.

Culture & Benefits

• Opportunity to work at the forefront of AI research and deployment.
• Collaborative environment focused on building systems from the ground up.
• Commitment to diversity, equity, and inclusion.
• Focus on long-term strategic planning and multidimensional problem solving.