Regional Manager Property Loss Adjuster

TL;DR

Regional Manager Property Loss Adjuster (Claims Management): Leading a team of field-based adjusters to deliver technical excellence in property claims with an accent on performance management, stakeholder engagement, and high-net-worth claim handling. Focus on driving team development, ensuring technical accuracy, and building lasting relationships with brokers and clients across the region.

Location: Must be based in the United Kingdom (Fully remote role)

Company

A specialist professional services and technology firm partnering with global insurance and highly regulated businesses to manage risk and transform core processes.

What you will do

• Manage, coach, and support a team of field-based loss adjusters to drive engagement and performance.
• Ensure KPI targets are achieved while maintaining outstanding customer service standards.
• Handle complex property and high-net-worth claims in line with client requirements.
• Maintain technical accuracy and quality throughout the entire claims lifecycle.
• Develop and maintain strong relationships with clients, brokers, and key stakeholders.
• Control and progress claims from initial instruction through to final conclusion.

Requirements

• Must be based in the United Kingdom.
• Significant professional experience in Property Loss Adjusting.
• Proven track record in handling property and high-net-worth claims.
• Strong leadership skills with the ability to inspire and develop team members.
• Excellent communication and stakeholder management capabilities.
• Resilience and attention to detail in a fast-paced environment.

Culture & Benefits

• Flexible working arrangements and dress-for-your-day policy.
• Pension matching contribution model (up to 5% employer contribution).
• 25 days of annual leave, increasing with tenure.
• Access to leadership training, professional qualification funding, and the hirify.global Innovation Lab.
• Comprehensive wellbeing support including a 24/7 confidential helpline and wellbeing centre.
• Financial perks including high street discounts, cycle-to-work scheme, and incentive plans.

Hiring process

• CV Review
• Initial Interview
• Second Stage Interview
• Offer