Onboarding Executive

TL;DR

Onboarding Executive: Managing the integration and setup process for new restaurant partners on the platform with an accent on operational efficiency and partner success. Focus on guiding new partners through the onboarding journey, ensuring data accuracy, and facilitating a smooth transition to active status.

Location: Brussels Office

Company

A leading global online food delivery marketplace connecting consumers with restaurants.

What you will do

• Manage the end-to-end onboarding process for new restaurant partners.
• Ensure all partner data and menu information are accurately captured and configured.
• Collaborate with internal teams to resolve setup issues and expedite partner activation.
• Provide guidance and support to partners during their initial launch phase.
• Maintain high standards of service quality and operational excellence.

Requirements

• Proven experience in onboarding, customer support, or account management.
• Strong organizational skills and attention to detail.
• Ability to work effectively in an office-based environment in Brussels.
• Excellent communication and interpersonal skills.
• Proficiency in managing multiple tasks and meeting deadlines.