Technical Account Manager

TL;DR

Technical Account Manager (SaaS/AI): Drive successful adoption, scaling, and self-sufficiency of hirify.global and related software solutions with an accent on technical account planning, architectural advisory, and hands-on prototyping/integrations. Focus on de-risking expansions, orchestrating cross-team execution, and channeling structured voice-of-customer feedback to product teams and roadmap context.

Company

Siemens Software builds industrial software solutions and supports customer adoption through technical and commercial collaboration.

What you will do

• Build trusted relationships with CIO/CTO/enterprise architects and act as a strategic technical advisor.
• Develop and own customer adoption plans and technical account plans aligned to customer goals.
• Lead technical kickoffs and adoption enablement (workshops, account reviews) to drive customer self-sufficiency.
• Prototype and lightly integrate solutions as needed; coordinate with specialists and Expert Services for heavier implementations.
• Identify new technical use cases, support bid/RFx technical input, and route commercial signals to the account team.
• Capture adoption insights and provide structured feedback to the Field CTO and product teams; coordinate internally across specialists and renewal roles.

Requirements

• Proven technical account management/adoption experience with practitioner-level hands-on capability for prototyping, demos, and product work.
• Strong delivery practices across software, data, and AI solutions.
• Ability to create technical account plans and provide architectural landscape mapping and product integration guidance.
• Experience managing senior stakeholders (CIO, CTO, enterprise architects, business leaders) and coordinating across multiple teams.
• Demonstrated experience in technical customer management, consultancy, presales, or similar roles in software/technology.
• Flexible work setup with potential travel for customer engagements.

Culture & Benefits

• Hybrid-by-default work model based on trust and autonomy.
• Total cash compensation range: €91,100 to €182,200, with 30% as an annual incentive target (100% achievement).
• Health and wellness benefits available in the employee’s country.
• Global scale with opportunities for growth through real projects and technical peers.
• Commitment to equality, inclusion, and hiring based on merit, skills, and impact.

Hiring process

• Interviews to assess technical account/adoption expertise, stakeholder management, and ability to drive customer self-sufficiency.
• Evaluation of fit for cross-team orchestration and structured voice-of-customer feedback to product teams.

Location: Paris

Salary: €91,100–€182,200