Junior Site Reliability Engineer (SaaS)

TL;DR

Junior Site Reliability Engineer (SaaS): Monitoring, improving, and engineering production systems to ensure high reliability and minimal customer impact with an accent on incident response and observability. Focus on implementing AI-driven anomaly detection and automation using AIOps and LLM-based solutions.

Location: Hybrid (Mississauga, Canada). Must reside within commutable distance to the office.

Company

hirify.global is a leading SaaS provider specializing in healthcare software solutions.

What you will do

• Participate in incident response and on-call practices to restore services and document recovery actions.
• Design and maintain monitoring and observability solutions, including dashboards, alerts, logs, metrics, and traces.
• Engineer and enhance AI-driven anomaly detection and root cause analysis solutions to prevent repeated failures.
• Contribute to automation and AIOps initiatives via scripting, event-driven workflows, and AI-assisted runbooks.
• Continuously develop SRE skills through mentorship and the application of best practices in a production environment.

Requirements

• 2 years of relevant experience or co-op/internships as a Software Engineer.
• Familiarity with monitoring or logging tools such as Appdynamics, DataDog, or ELK/Kibana.
• Basic scripting or programming skills in Python, Bash, and Java.
• Hands-on experience deploying and supporting containerized workloads using Kubernetes and Docker.
• Experience with cloud-native infrastructure and platforms such as Azure or AWS.
• Experience working with Agentic AI and LLM-based solutions for automation.

Culture & Benefits

• Hybrid work model with regular team events in the office.
• Strong focus on continuous learning, curiosity, and a growth-oriented mindset.
• Professional mentorship and deep hands-on exposure to production systems.
• Comprehensive total rewards package.