Site Reliability Engineer Leader

TL;DR

Site Reliability Engineer Leader: Leading the reliability, resiliency, and innovation of mission-critical information systems with an accent on operational management, incident response, and enterprise-scale infrastructure design. Focus on driving continuous improvement, implementing robust monitoring strategies, and partnering with cross-functional teams to deliver seamless customer experiences.

Location: Toronto, Canada (Hybrid)

Company

hirify.global is a global technology services provider that designs, builds, manages, and modernizes mission-critical technology systems for the world's leading businesses.

What you will do

• Lead incident management and escalation processes to ensure system reliability and performance.
• Design and implement application monitoring strategies to meet business goals and service level objectives.
• Collaborate with development, DevSecOps, and operations teams to define and maintain service level indicators.
• Manage operational load and handle overflow using advanced tooling and metrics.
• Architect solutions across enterprise environments including Windows, Linux, UNIX, and hyperscaler cloud platforms.
• Drive the implementation of cutting-edge tools to enhance operational quality, robustness, and security.

Requirements

• 10+ years of experience in operational management, including incident management and escalations.
• Proven experience in designing and implementing application monitoring for reliability.
• Strong background in enterprise infrastructure including Windows, Linux (RHEL preferred), UNIX, and storage.
• Hands-on experience with public cloud platforms such as AWS, Azure, GCP, or OpenShift.
• Proficiency in data formats and scripting languages including JSON, YAML, Bash, and PowerShell.
• Ability to work in a hybrid environment based in Toronto.

Nice to have

• Expertise with Ansible, Terraform, and Python.
• Experience with distributed technologies and dynamic resource management frameworks like Kubernetes.
• Knowledge of open-source monitoring tools such as Prometheus, Grafana, or Loki.
• BS degree in Computer Science, Engineering, or a related technical discipline.

Culture & Benefits

• Dynamic, hybrid-friendly work culture that prioritizes employee well-being.
• Comprehensive Be Well programs supporting financial, mental, physical, and social health.
• Access to cutting-edge learning opportunities and certifications from Microsoft, Google, and Amazon.
• Collaborative environment focused on empathy, restless learning, and shared success.
• Global footprint offering diverse professional and personal growth opportunities.