Director, Platform Accounts Management (Fintech)

Location: Remote within the United States

On-target earnings: $275,000–$350,000 per year in California, Washington, New York, New Jersey, and Connecticut; $243,750–$318,750 per year in all other U.S. states.

Company

Affirm provides transparent buy-now-pay-later payment options without hidden fees or compounding interest.

What you will do

• Set the vision and account management strategy for a portfolio of platform partners.
• Lead and develop a high-performing commercial organization focused on scalable execution.
• Drive retention, growth, product adoption, operational health, and long-term partnership value.
• Build trusted relationships with executive stakeholders and guide complex decisions, escalations, and portfolio priorities.
• Influence commercial strategy through partnership insights, portfolio trends, and market dynamics.
• Collaborate with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations leaders to deliver merchant and business outcomes.

Requirements

• 12+ years of experience in account management, strategic partnerships, customer success, business development, consulting, or related commercial leadership roles.
• Deep commercial leadership and people leadership experience in complex or high-growth environments.
• Experience shaping organizational strategy, operating models, and cross-functional decisions.
• Ability to align teams, navigate competing priorities, and influence senior stakeholders.
• Strong business judgment, analytical thinking, communication, negotiation, and relationship-building skills.

Nice to have

• Experience in fintech, platforms, payments, commerce, SaaS, or other technology-driven industries.

Culture & Benefits

• Remote-first work model within the country of employment.
• 100% company-paid medical coverage for employees and dependents, plus dental and vision benefits.
• Flexible spending stipends for technology, food, lifestyle, and family-forming expenses.
• Competitive vacation and holiday schedules.
• Employee stock purchase plan with discounted shares.
• Visa sponsorship is not available for this position.