Marketplace Strategic Growth Manager (Ecommerce)

TL;DR

Marketplace Strategic Growth Manager (Ecommerce): Driving the growth and commercial performance of marketplace categories by acquiring and managing third-party sellers with an accent on commercial strategy and category optimization. Focus on delivering GMV targets, building strategic partnerships with external brands, and managing the end-to-end seller lifecycle.

Location: Hybrid: Must spend 60% of the week collaborating at office locations in Welwyn Garden City

Company

A global retail and technology leader focusing on enhancing customer convenience through the expansion of its Marketplace business.

What you will do

• Own the end-to-end seller lifecycle within assigned categories, including identification, acquisition, onboarding, and retention.
• Deliver against GMV and commercial targets by building and managing a robust pipeline of growth opportunities.
• Partner with sellers to optimize product range, merchandising, pricing, and promotional activity.
• Develop joint business plans and negotiate commercial agreements to drive long-term growth.
• Utilize customer, market, and performance insights to diagnose issues and optimize category performance.
• Collaborate with cross-functional teams (Product, Operations, Pricing, Media) to enhance the customer proposition and remove barriers to success.

Requirements

• Strong experience in a commercial, retail, e-commerce, or Marketplace environment with knowledge of Marketplace economics.
• Proven ability to acquire and grow external partnerships and influence senior external stakeholders.
• Strong commercial acumen to balance growth with customer experience and long-term value.
• Experience executing category and joint business plans through cross-functional collaboration.
• Strong analytical skills and proficiency in using CRM or pipeline management tools for forecasting.
• Excellent communication and presentation skills for engaging audiences at all levels.

Culture & Benefits

• Annual bonus scheme of up to 20% of base salary.
• Holiday package starting at 25 days plus a personal day and Bank holidays.
• Private medical insurance and free 24/7 virtual GP service.
• Comprehensive parental leave: 26 weeks maternity/adoption leave and 6 weeks paternity leave at full pay.
• Employee Assistance Programme (EAP) and dedicated mental wellbeing support.
• Flexible working arrangements within a supportive and inclusive corporate environment.