Renewals Manager (SaaS)

TL;DR

Renewals Manager (SaaS): Managing the end-to-end renewal lifecycle for a portfolio of ANZ customers with an accent on protecting recurring revenue, reducing churn, and driving commercial negotiations. Focus on building strong stakeholder relationships, forecasting outcomes, and navigating complex transitions to consumption-based pricing models.

Location: Must be based in Australia and have full-working rights in Australia

Company

hirify.global is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation.

What you will do

• Own the end-to-end renewal lifecycle for an assigned ANZ portfolio from engagement to booking.
• Develop and execute account-level strategies to protect revenue and improve forecast accuracy.
• Lead commercial and contractual discussions regarding pricing, terms, and partner/reseller coordination.
• Monitor customer health and utilization to identify and mitigate churn risk early.
• Maintain accurate pipeline and activity tracking within Salesforce.
• Collaborate with Sales, Customer Success, Finance, and Legal to ensure smooth commercial execution.

Requirements

• Must be based in Australia and have full-working rights in Australia
• Experience contributing to end-to-end SaaS or subscription renewals including forecasting and negotiation.
• Strong proficiency with CRM platforms such as Salesforce and data analysis tools.
• Ability to lead commercial discussions with confidence and build trust with stakeholders.
• Experience identifying churn risk and coordinating cross-functional mitigation plans.
• Strong communication skills and sound judgment in a fast-moving environment.

Nice to have

• Familiarity with partner-led or reseller-involved renewals.
• Experience in account management, sales, or customer success roles.

Culture & Benefits

• Flexible Paid Time Off policy.
• Equity compensation and Employee Stock Purchase Plan.
• Comprehensive health, finance, and well-being benefits.
• Growth and Development Fund for professional learning.
• Supportive parental leave policies.
• Collaborative, all-remote, and asynchronous work environment.