Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing revenue relationships for ShareGate's global portfolio of mid-market and enterprise organizations with an accent on renewals and expansion opportunities. Focus on driving ARR growth, accelerating product adoption, and connecting IT challenges to concrete outcomes.

Location: Remote within Canada (access to Montreal office available)

Salary: $75,000 – $90,000 base (OTE $115k – $138k)

Company

hirify.global is a Montreal-based tech company providing an agentic HR platform and the world's leading solution for Microsoft 365 migration and governance via ShareGate.

What you will do

• Drive ARR growth by leading renewals and identifying expansion opportunities such as seat upgrades and cross-selling.
• Proactively guide accounts from onboarding to expansion using product usage data and engagement signals to mitigate risk.
• Conduct strategic discovery conversations with IT teams to align ShareGate solutions with real-world business outcomes.
• Coordinate with Technical Support, Product, and RevOps teams to remove blockers to customer value.
• Optimize outreach performance using AI tools (Claude, Gong, Outreach) and maintain CRM hygiene in HubSpot.
• Position Pro and Enterprise offerings to unlock value across the high-tier customer segment.

Requirements

• Must be based in Canada.
• 2+ years of account management or sales experience in a target-driven environment.
• Strong verbal and written communication skills in English.
• Proven ability to deliver consultative, value-based customer experiences.
• Genuine curiosity for IT challenges and the Microsoft 365 ecosystem (governance, automation, adoption).

Nice to have

• Experience in SaaS, tech sales, or inbound-led sales.
• Familiarity with HubSpot, Outreach, or Gong.
• Proficiency in French.
• Experience using AI tools (Claude, Copilot, ChatGPT) as a daily work accelerator.

Culture & Benefits

• Competitive base salary with a 65/35 pay mix and LTIP program for long-term growth.
• Comprehensive benefits including RRSP, family health insurance, telemedicine, and an annual wellness budget.
• Flexible vacation policy and fully remote work arrangement.
• Two in-person team gatherings per year.
• Company-wide access to Claude AI.

Hiring process

• Introductory call with a recruiter.
• Virtual interview with the hiring manager.
• Take-home case study followed by a discussion with future colleagues.