Senior Program Manager, Technical – Fraud Operations (Fintech)

Location: Hybrid in Burnaby, British Columbia, Canada; onsite Tuesday through Thursday each week. This role is not eligible for fully remote work.

Salary: CAD$128,000–CAD$160,000 base salary, plus equity and other compensation components.

Company

hirify.global provides secure financial services for customers sending, managing, and moving money across borders.

What you will do

• Own complex, cross-functional fraud programs from problem framing and solution design through implementation, measurement, and iteration.
• Translate fraud trends and risk signals into technical and product requirements, partnering with engineering and analytics on scalable controls.
• Lead fraud risk assessments for new products and geographic expansions, driving requirements through delivery and maintenance.
• Investigate fraud incidents, perform root cause analysis, identify systemic weaknesses, and deliver durable improvements.
• Coordinate incident response and mitigation for emerging fraud threats while communicating risks and progress to leadership.
• Use AI tools and agentic workflows to increase program velocity, automate manual processes, and scale team impact.

Requirements

• 7+ years of program management experience focused on fraud, trust and safety, risk, or a related technical domain.
• Experience independently owning complex, multi-stakeholder programs in high-ambiguity environments.
• Technical fluency in system behavior, data pipelines, rule engines, product architecture, and technical trade-offs.
• Working SQL skills and the ability to query and interpret fraud and operational data.
• Experience building fraud controls and familiarity with fraud detection systems and machine learning models.
• Bachelor’s degree and availability to support acute fraud events outside business hours; the role is exempt from overtime pay.

Nice to have

• Experience in payments, fintech, remittances, or money movement.
• Financial crimes certifications such as CFE or CFCS.
• Experience designing or contributing to AI-assisted workflows.

Culture & Benefits

• Connected Work Culture with regular in-person collaboration.
• Four weeks of vacation.
• Health, mental health, and family-forming benefits.
• RRSP plan with company match and Employee Stock Purchase Plan.
• Life insurance, disability coverage, and continuing education benefits.