Account Manager (Medtech)

TL;DR

Account Manager (Medtech): Supporting day-to-day account management and business development for medical device customer accounts with an accent on lead follow-up, relationship maintenance, and sales strategy execution. Focus on achieving KPI goals, managing CRM data, and influencing customer decisions through effective communication and product knowledge.

Location: Must be based in Fraser, MI, USA. This is a hybrid role requiring 3 days on-site and 2 days remote.

Salary: $69,000–$78,000 per year (base + commission).

Company

hirify.global is a global provider of innovative medical technology and solutions for intensive care, cardiovascular procedures, and sterile reprocessing, dedicated to making life-saving technology accessible worldwide.

What you will do

• Manage day-to-day customer accounts and provide sales assistance to field representatives.
• Follow up on leads, sample requests, and RFQ inquiries to drive new business.
• Develop and execute win strategies based on customer needs and competitive landscape.
• Maintain accurate customer information and activity logs in Salesforce CRM.
• Resolve quality control inquiries and consignment issues in collaboration with sales teams.
• Proactively propose solutions to existing customers to meet their business objectives.

Requirements

• 1-3 years of experience in Inside Sales, Sales, or Account Management.
• Associate or bachelor’s degree required.
• Proficiency in personal computer software, including word processing and spreadsheets.
• Strong oral and written communication skills with effective telephone technique.
• Ability to understand and comply with U.S. and Worldwide medical device regulations.
• Must be able to work on-site in Fraser, MI for the required hybrid schedule.

Culture & Benefits

• Comprehensive health, dental, and vision insurance.
• 401k plan with company match.
• Paid Time Off and parental/caregiver leave.
• Tuition reimbursement program.
• Wellness initiatives and health assistance resources.
• Short and long-term disability benefits.