Account Manager (AI)

TL;DR

Account Manager (AI): Managing and growing a portfolio of enterprise accounts for an AI-driven operations platform with an accent on revenue retention, expansion, and strategic account planning. Focus on driving AI adoption, closing upsell opportunities, and building long-term executive relationships.

Location: Remote (US)

Salary: $220,000–$290,000 OTE

Company

Early-stage startup building AI agents to fundamentally transform how work gets done in large organizations.

What you will do

• Own a portfolio of enterprise accounts with full responsibility for revenue retention and expansion.
• Execute multi-year account plans and lead QBRs to align on customer business outcomes.
• Advise enterprise customers on AI initiatives and specific use-cases for AI agents.
• Drive cross-sell and upsell opportunities through strong ROI positioning and complex negotiations.
• Manage the full renewal cycle and lead structured onboarding to ensure fast time-to-value.
• Translate customer feedback into actionable product insights for the R&D and Product teams.

Requirements

• 5-8+ years of experience in Account Management, Customer Success, or Sales in enterprise SaaS.
• Must be based in the US.
• Proven track record as a quota carrier with clear retention and expansion ownership.
• Experience managing complex enterprise accounts and multi-stakeholder relationships.
• Strong negotiation, closing skills, and executive presence.
• Solid understanding of AI concepts and enterprise applications.

Nice to have

• Experience in early-stage or founding roles.
• Specific experience with enterprise platforms or workflow automation.
• Domain expertise in Financial Services or Supply Chain industries.

Culture & Benefits

• Opportunity to build the Account Management function from the ground up.
• High-impact, revenue-owning role working closely with founders and leadership.
• Fast-paced, early-stage startup environment with a well-funded foundation.
• Competitive OTE compensation.