Program Manager, Marketing Services (Hearing)

Location: Shakopee, Minnesota, United States; hybrid work with 3+ days in the office per week

Salary: $115,000–$125,000 annually, plus potential discretionary bonus

Company

hirify.global is a global communications and technology company operating across hearing, enterprise, and gaming, with this role supporting the hirify.global Hearing division and its North American wholesale brands.

What you will do

• Lead the marketing services program, its annual plan, service offerings, operational execution, financials, and continuous improvement initiatives.
• Manage and develop a six-person team while representing the program within the US Marketing Leadership Team and global marketing network.
• Build strategic relationships with sales, marketing, customer care, global IT teams, vendors, and customers.
• Lead go-to-market planning, introduce new services, and develop B2B and B2C marketing materials and sales support tools.
• Optimize end-to-end service processes, marketing asset management, vendor performance, and program delivery.
• Use performance metrics, customer insights, and market trends to improve services and customer experience.

Requirements

• Bachelor’s degree in marketing, business, communication, or a related field.
• 7+ years of agency management and/or program management experience.
• Experience developing, building, and leading B2B or B2B2C programs.
• Demonstrated ability to lead teams, manage multiple projects, prioritize work, and drive results.
• Experience with content creation, digital marketing tools, lead generation, customer journeys, and marketing metrics.
• Working knowledge of Microsoft PowerPoint, Word, Excel, Adobe Acrobat, CRM, e-commerce platforms, and project management solutions.

Nice to have

• Graduate-level degree.
• Program or project management professional certification.
• Experience in medical devices, hearing, pharmaceuticals, or advertising agencies.
• Knowledge of CRM, e-commerce platforms, project management solutions, and sales channels.

Culture & Benefits

• Entrepreneurial environment with opportunities to own and improve a growing program.
• Collaborative work across US commercial functions, global partners in Denmark, vendors, and customers.
• Full-time schedule of 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Paid time off, paid holidays, paid parental leave, and transition-back-to-work benefits.
• 401(k) with company match, HSA contributions, health benefits, and discounts on hirify.global products.