Senior Business Analyst (Business Delivery)

TL;DR

Senior Business Analyst (Business Delivery): Leading end-to-end operational delivery and initiative execution within Service and Fulfillment with an accent on process ownership, change management, and data-driven decision-making. Focus on translating leadership priorities into actionable plans, optimizing cross-functional workflows, and utilizing analytics to drive operational excellence.

Location: Must be based in or near Clayton, MO (Hybrid)

Salary: $71,300 - $124,500 USD

Company

hirify.global is a global provider of professional information, software solutions, and services for clinicians, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors.

What you will do

• Lead end-to-end operational delivery of complex, cross-functional technical and non-technical initiatives.
• Translate initiative scope into actionable execution plans, including timelines, tasks, and success criteria.
• Apply process mapping and continuous improvement methodologies to define solutions and guide execution.
• Develop and improve dashboards in Power BI to measure initiative outcomes using OKRs and KPIs.
• Manage stakeholder expectations by communicating progress, risks, and trade-offs clearly.
• Design and deliver change management strategies, including communications and training materials.

Requirements

• Bachelor’s degree required (Business, Operations, Industrial Engineering, or related field).
• 6+ years of experience in service operations, fulfillment, business analysis, or process improvement.
• Advanced proficiency in Excel and Power BI.
• Hands-on experience with process mapping tools (Visio, Lucid, Miro, Smartsheet).
• Proven ability to influence cross-functional teams and senior leadership without direct authority.
• Must be able to work a hybrid schedule from the Clayton, MO office.

Nice to have

• MBA degree.
• Lean, Six Sigma, or Kaizen certification.
• Experience with Salesforce, E1, and Arrow.

Culture & Benefits

• Comprehensive Medical, Dental, and Vision plans.
• 401(k) retirement plan with company contributions.
• FSA/HSA and Commuter Benefits.
• Tuition Assistance Plan for professional development.
• Paid vacation, sick time, and parental leave.

Hiring process

• Interviews must be conducted without the assistance of AI tools or external prompts.
• Candidates may be required to appear onsite at a hirify.global office.
• Virtual backgrounds are requested to be removed during interviews.