Deal Desk Specialist (SaaS)

TL;DR

Deal Desk Specialist (SaaS): Managing quote-to-cash processes and order management for a global HR platform with an accent on Salesforce/CPQ tooling and cross-functional collaboration. Focus on ensuring deal accuracy, supporting sales teams, and progressively shifting toward strategic deal strategy and process improvement.

Location: Must be based in Europe, Africa, or Argentina (UTC-3) with a firm requirement to work a split-day schedule overlapping EMEA and AMER time zones.

Salary: $24,550 — $55,300 USD

Company

hirify.global is a global HR platform helping organizations recruit, pay, and manage international teams through a fully hirify.global, async-first culture.

What you will do

• Manage Closed Won processing and order management to ensure accuracy and timely execution.
• Build standard quotes in CPQ and process Order Forms in compliance with pricing policies.
• Own and resolve Deal Desk cases related to CPQ, quoting, and account maintenance.
• Maintain accurate Salesforce account and order records throughout the deal lifecycle.
• Monitor the Deal Desk queue and respond to Sales team requests within defined SLAs.
• Contribute to the continuous improvement of Deal Desk SOPs and internal documentation.

Requirements

• English: Fluent (C1+) required for all communications.
• Location: Must be based in Europe, Africa, or Argentina (UTC-3).
• Schedule: Must be willing to work a split-day schedule to cover EMEA and AMER time zones.
• Hands-on experience with Salesforce is required.
• Experience in Deal Desk, Sales Operations, Revenue Operations, or Order Management.
• Strong attention to detail and ability to manage high-volume tasks during peak periods.

Nice to have

• Experience with CPQ tools.
• Previous experience working in a hirify.global environment.

Culture & Benefits

• Fully hirify.global and async-first work environment.
• Flexible paid time off and flexible working hours.
• 16 weeks paid parental leave.
• Home office budget, IT equipment, and learning budget.
• Stock options and mental health support services.

Hiring process

• Interviews with recruiter, manager, and team members.
• Async deal desk case study and presentation to leadership.
• Prior employment verification check.