SAP Contract Administrator (ERP)

TL;DR

SAP Contract Administrator (ERP): Establishing and governing customer contracts and warranties within SAP S/4HANA with an accent on field service delivery and operational leadership. Focus on ensuring contractual compliance, financial accuracy, and efficient resource scheduling for onsite service requests.

Location: Must be based in Mississauga, Canada

Salary: $73,375 - $106,150

Company

hirify.global is a global provider of intelligent automated material handling solutions and a part of the KION Group.

What you will do

• Establish, validate, and govern customer contracts and warranties within SAP S/4HANA.
• Coordinate field service operations, including scheduling, prioritization, and distribution of resources.
• Ensure a smooth transition from project delivery to customer support by verifying functional locations in SAP.
• Manage third-party vendor contract alignment and support service order creation.
• Monitor financial controls, perform cost settlement, and conduct variance analysis.
• Utilize Service Cloud (C4) and SAP S/4HANA to manage service tickets and cost postings.

Requirements

• Bachelor’s degree in Business Administration, Finance, Operations, Engineering, or equivalent experience.
• 5+ years of experience in contract management, service operations, or field service management.
• Demonstrated experience with ERP systems, specifically SAP S/4HANA.
• Strong knowledge of contract lifecycles and warranty management.
• Experience managing or coordinating field service teams and onsite delivery.
• Must be based in Mississauga, Canada.

Nice to have

• Familiarity with Service Cloud or similar CRM/ticketing platforms.
• Exposure to intercompany service delivery models.
• Understanding of straight-line and completed-revenue recognition models.

Culture & Benefits

• Opportunities for global career development.
• Competitive compensation and comprehensive benefits package.
• Commitment to pay transparency and equal employment opportunities.
• Flexible professional growth paths within a global organization.