Head of Creative Operations (AI)

TL;DR

Head of Creative Operations (AI): Leading the creative production team and managing high-velocity project pipelines with an accent on workflow optimization, system ownership, and strategic scaling. Focus on integrating agentic AI tools into creative processes, managing cross-functional stakeholder relationships, and driving operational efficiency for a global brand.

Location: Must be based in the United States (Menlo Park, CA or Dublin, CA)

Salary: $228,000 – $299,200

Company

Snowflake delivers the AI Data Cloud, a global network where organizations mobilize data with near-unlimited scale and performance.

What you will do

• Lead creative producers and traffic managers while serving as mission control for all departmental workstreams.
• Scale the creative operations function to support enterprise-level, high-velocity business needs.
• Evaluate and modify department SLAs, build workback schedules, and drive projects to completion.
• Own the team’s project management system (Wrike) and core toolstack, ensuring data accuracy and clear timelines.
• Conceptualize and build AI-native process improvements using Snowflake agentic AI products.
• Define, track, and report on quarterly performance metrics to optimize department strategy and resourcing.

Requirements

• 8+ years of marketing or creative operations experience, preferably in B2B technology or hyper-growth environments.
• Proven project management expertise with high-volume pipelines using tools like Wrike.
• Comprehensive knowledge of creative production requirements for print and digital delivery.
• Exceptional communication and negotiation skills with the ability to influence stakeholders.
• Must be authorized to work in the United States.
• Bachelor's degree in marketing, design, communications, or a related field.

Nice to have

• Experience with Figma, Google Office Suite, and Slack.
• Hands-on experience with agentic AI tools and workflow automation.
• Background working within or alongside creative agencies or in-house brand teams.

Culture & Benefits

• Opportunity to play a defining role in building a global, iconic brand.
• Fast-paced, collaborative environment that values innovation and challenging conventional thinking.
• Focus on professional growth and career development within a rapidly scaling organization.
• Commitment to data security and confidentiality as a core part of the company culture.