Manager, Key Account Management - Central EMEA (SaaS)

Location: Berlin, Germany; hybrid work arrangement. The role covers the Central EMEA region, including DACH and Eastern Europe, and requires approximately 25% travel.

Company

hirify.global develops, licenses, and manages typefaces, font technologies, and design software for global brands and creative professionals.

What you will do

• Lead and develop a team of up to five Key Account Managers.
• Drive revenue growth through strategic upselling, cross-selling, retention, and customer expansion initiatives.
• Coach the team on pipeline management, forecasting accuracy, quota attainment, and complex deal execution.
• Analyze performance metrics, identify trends, and translate insights into actionable sales strategies.
• Identify expansion opportunities, mitigate churn risks, and improve net revenue retention.
• Collaborate with senior leadership, Talent Acquisition, Customer Success, Marketing, Legal, Pre-Sales, and Market Intelligence.

Requirements

• 5–7 years of experience in SaaS sales across enterprise or mid-market accounts.
• At least two years of experience in team leadership or formal sales management.
• Native-level German and fluent English.
• Proven experience with account expansion, retention, pipeline management, forecasting, and quota planning.
• Strong CRM experience; Salesforce is preferred.
• Experience supporting complex annual or multi-year agreements and applying sales methodologies such as MEDDIC, MEDDPICC, or Challenger Sale.

Nice to have

• Preferred location in Berlin.
• Experience in a fast-paced, high-growth environment.

Culture & Benefits

• Hybrid work arrangements and competitive paid time off.
• Competitive compensation with a corporate bonus program and uncapped commission for quota-carrying sales roles.
• Professional onboarding and targeted sales training.
• Development opportunities and internal mobility across the organization.
• Retirement planning options, recognition programs, and employee events.