Claims Handler (Legal)

TL;DR

Claims Handler (Legal): Managing a caseload of pre-litigated motor claims from inception to settlement with an accent on early litigation identification and high service levels. Focus on negotiating settlements, maintaining accurate data, and collaborating with legal colleagues to ensure efficient claim resolution.

Location: Hybrid (Liverpool, UK) - requires 1 day per week in the office

Company

hirify.global (Keoghs) is a leading provider of legal and claims solutions to insurers and businesses, managing over £1bn in claims annually.

What you will do

• Manage a caseload of pre-litigated motor claims from inception through to settlement.
• Identify cases for early litigation with high prospects of success and low risk.
• Ensure consistently high levels of service and productivity.
• Collaborate closely with colleagues within the firm to deliver quality results.
• Input and maintain accurate case data.

Requirements

• Law degree or a genuine interest in a legal role demonstrated through education or experience.
• 6-12 months of entry-level legal experience.
• Proficiency in Microsoft Word, Excel, and email.
• Previous experience in customer service.
• Strong negotiation, communication, and organizational skills.
• Must be based in or able to commute to Liverpool for hybrid work.

Culture & Benefits

• 25 days holiday per year (increases with service, with option to buy/sell 3 days).
• Hybrid working model (only 1 day required in the office).
• Comprehensive health support via Simply Health Care Cash Plan and WeCare 24/7 online GP.
• Pension contribution (5% Employee / 3% Employer).
• Additional perks including Cycle to Work, Tech Scheme, Season Ticket Loan, and Gym Flex.
• Death in Service benefit after 1 year of employment.

Hiring process

• Application and CV review.
• Initial phone call.
• Interview.
• Offer.