Solutions Consultant (SaaS)

TL;DR

Solutions Consultant (SaaS): Driving the sales cycle by translating complex business requirements into tailored technical solutions for a customer experience and data platform with an accent on consultative problem-solving and product demonstrations. Focus on leading discovery conversations, managing RFP/RFI responses, and bridging the gap between client needs and technical implementation.

Location: Singapore

Company

hirify.global is a global customer experience and data platform (CXDP) that empowers marketing teams to deliver personalized cross-channel journeys through automation and AI.

What you will do

• Collaborate with Sales and Professional Services teams throughout the entire sales lifecycle.
• Deliver engaging product demonstrations tailored to prospect and client needs.
• Translate client requirements into technical solutions and build compelling Proof of Concepts (POCs).
• Lead the solution design and contribute to RFP/RFI/RFQ responses.
• Analyze and document client requirements for the global Solutions Architecture team.
• Provide technical briefings for new client onboarding and offer feedback to the Product team.

Requirements

• Minimum 2 years of experience in a solution-selling environment such as a Sales Engineer or Solutions Consultant.
• Extensive experience leading product demonstrations.
• 2-3 years of experience in data analysis (ETL, DB) and Business Analysis.
• Proficiency in creating process diagrams and UML Use Case Diagrams.
• Must have knowledge of eCommerce and CRM solutions (e.g., Adobe, Shopify, Salesforce, Dynamics).
• Strong written and verbal communication skills.

Nice to have

• Applied experience with web development languages (HTML, CSS, Javascript) and REST APIs.
• Experience in the digital marketing industry.
• Prior team leadership or management experience.

Culture & Benefits

• Comprehensive medical benefits and parental leave.
• Wellbeing rewards and dedicated wellbeing days.
• Share reward and loyalty reward programs.
• Paid sick leave and additional company-specific holidays.

Hiring process

• 15-minute screening call with Hiring.
• First interview with the Hiring Manager.
• Second practical interview with the Director of Professional Services and Head of Sales.