Senior Customer Marketing Manager (AI)

Location: Remote within the United States

Salary: $111,300–$178,100 annually in Colorado; $111,300–$196,700 annually in Washington; $111,300–$215,400 annually in California; $134,600–$215,400 annually in New York City. An annual performance-based bonus may also apply.

Company

hirify.global provides an AI-first cloud compliance platform that connects tax and technology for businesses.

What you will do

• Build and execute product-centric demand campaigns for enterprise accounts with $500M+ in annual revenue.
• Drive onboarding, adoption, cross-sell, upsell, and renewal programs using ERP data, product usage, health scores, and whitespace analysis.
• Manage named-account and Account-Based Experience programs across personalized and scaled campaign tiers.
• Develop channel strategies across email, in-product messaging, executive roundtables, customer advisory boards, review sites, and communities.
• Coordinate customer references, case studies, testimonials, peer reviews, and advocacy opportunities.
• Use Gainsight, Salesforce, Marketo, Power BI, 6sense, and AI-based personalization and segmentation to optimize campaigns.

Requirements

• 4–6 years of experience in customer marketing, demand generation, or product marketing within a B2B SaaS organization.
• Experience building product-centric demand programs for onboarding, adoption, expansion, and retention in a named-account or ABX model.
• Experience with customer reference or advocacy programs, including executive testimonials, case studies, and peer reviews.
• Proficiency with Gainsight, Salesforce, Marketo, Power BI, and advocacy or intent-data platforms such as 6sense, G2, or TrustRadius.
• AI fluency for personalization, account-level segmentation, and campaign optimization.
• Strong cross-functional collaboration skills and the ability to operate independently in a matrixed, POD-based environment.

Nice to have

• Experience serving enterprise or strategic accounts.
• Familiarity with enterprise ERP ecosystems, buying triggers, stakeholder maps, and compliance complexity.

Culture & Benefits

• Remote work within the United States.
• Paid time off and paid parental leave.
• Eligibility for performance-based bonuses.
• Location-dependent medical, life, and disability insurance.
• Inclusive culture supported by employee resource groups with senior leadership sponsorship.
• AI is embedded in workflows, decision-making, and products.