Business Change Manager (Fintech)

TL;DR

Business Change Manager (Fintech): Leading the adoption of change across transformation programmes with an accent on human-centred change strategies and stakeholder alignment. Focus on designing change interventions, conducting impact assessments, and embedding new ways of working to realize measurable benefits.

Location: Hybrid (Hove, UK)

Company

Leading UK financial services group and major global investor providing retirement and protection solutions.

What you will do

• Develop and implement human-centred change strategies to promote adoption and reduce resistance.
• Identify and engage key stakeholders to build alignment and integrate mitigation plans.
• Conduct impact and readiness assessments to evaluate the scale and scope of upcoming changes.
• Collaborate with L&D to assess training needs and design effective learning pathways.
• Craft and deliver targeted communications to build awareness of change impacts across stakeholder groups.
• Facilitate workshops and coaching sessions to embed new ways of working and operational models.

Requirements

• Must be based in or able to work hybridly in Hove, UK.
• Professional certification in Change Management (e.g., Prosci, APMG) or equivalent practical experience.
• Proven track record of delivering people-centred change within business or technology transformations.
• Deep understanding of the change curve and behavioral responses to organizational transition.
• Experience influencing and collaborating with stakeholders at all levels to drive alignment.
• Knowledge of organisational design and operating model change.

Culture & Benefits

• Annual performance-related bonus plan and valuable share schemes.
• Generous pension contribution and life assurance.
• At least 25 days holiday plus public holidays, with options to buy or sell holiday.
• Competitive family leave and electric car salary sacrifice scheme.
• Inclusive culture with flexible working options, including part-time and job shares.