Enrollment Process Representative II

TL;DR

Enrollment Process Representative II: Reviewing and processing customer accounts regarding student loans with an accent on data integrity and system accuracy. Focus on researching account histories, validating information in loan servicing systems, and maintaining compliance with federal security requirements.

Location: Must reside within 60 miles of Lincoln, NE, Madison, WI, or Brownsville, TX. This is a work-from-home position.

Salary: $16.50/hour

Company

hirify.global is a diversified company providing student loan servicing, payment processing, and educational services for over 40 years.

What you will do

• Review and process customer accounts related to student loans.
• Research and validate information within loan servicing and origination systems.
• Ensure the integrity and accuracy of all data and account information.
• Review prior lender service and payment histories.
• Attend team meetings, required trainings, and quarterly leadership sessions.
• Work required overtime as needed to meet operational demands.

Requirements

• Must be a United States citizen.
• Must have resided in the United States for 3 of the past 5 years.
• Must reside within 60 miles of Lincoln, NE, Madison, WI, or Brownsville, TX.
• Must obtain and maintain a favorable Federal clearance (5C), including fingerprinting and PIV-I card.
• High school degree or equivalent.
• Ability to pass a background check involving 7 years of work and address history.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) plan with student loan repayment assistance.
• Generous earned time off and wellness program.
• Tuition reimbursement and employee stock purchase program.
• Supportive community environment focused on individual success.