Accounts Receivable Billing Specialist II

Location: Mitikah; work from the office or remotely. Working hours are dictated by the project.

Requirements

• Bachelor’s degree in finance, accounting, business, or a related field, or equivalent work experience.
• At least 2 years of accounts receivable experience, preferably in a Level 1 Billing Specialist role.
• Knowledge of basic accounting principles, billing software, accounting systems, and Microsoft Office tools.
• Knowledge of billing and taxation laws and regulations.
• Strong attention to detail, accuracy, organization, analytical thinking, communication, and customer service skills.
• Ability to handle confidential information, meet deadlines, collaborate across departments, and mentor junior staff.

Nice to have

• Experience with collections software or ERP systems.
• Multilingual communication skills.

What you will do

• Generate, review, and adjust standard and complex invoices, ensuring complete and accurate charges, pricing, discounts, taxes, and payment terms.
• Resolve billing discrepancies, customer disputes, and account information issues while maintaining strong customer relationships.
• Reconcile invoices and billing records, investigate inconsistencies, and maintain accurate financial data.
• Analyze billing data, identify trends and improvement opportunities, and prepare reports for management.
• Maintain compliance with billing, taxation, data security, and confidentiality requirements.
• Collaborate with sales, customer service, and finance teams and provide guidance or training to junior billing specialists.

Culture & Benefits

• Office-based or remote work arrangement.
• Work is performed according to project-defined hours.
• Reasonable accommodations may be provided for employees with disabilities.
• The role requires extended computer, typing, and telephone headset use, including more than 7 hours per day on calls and digital displays.