Senior Billing Specialist (SaaS)

Location: Illinois, United States; remote or hybrid

Salary: $60,000–$90,000 per year, plus annual performance bonus and long-term incentives

Company

hirify.global develops software products and operates a global order-to-cash organization supporting commercial and government customers.

What you will do

• Process contracts across product lines, including new business, add-ons, renewals, replacements, terminations, extensions, and transition models.
• Execute month-end and mid-month billing cycles for SaaS, license, and services products.
• Manage billing queues, Salesforce billing tickets, customer usage commitments, license extensions, and license requests.
• Own key customer accounts and resolve billing inquiries and escalations as a subject matter expert.
• Maintain billing SOPs and support onboarding and team training.
• Lead or support billing projects, pricing and methodology testing, product launches, audits, and process improvements.

Requirements

• 5+ years of invoicing and billing experience, preferably with SaaS products, usage-based billing models, and global customers.
• Experience with financial software, ERP systems, billing and revenue management tools; Zuora, Salesforce, and Workday experience is preferred.
• Experience implementing process improvements and using technology to reduce manual effort and improve accuracy.
• Advanced Microsoft Office skills, including Microsoft Excel.
• Strong organization, attention to detail, analytical and problem-solving skills, and the ability to manage multiple deadlines.
• Strong written and verbal communication skills with the ability to collaborate across functions and with senior leadership.

Nice to have

• Experience in a high-growth SaaS, software, or technology company.
• Bachelor’s degree in Business, Finance, or Accounting.

Culture & Benefits

• Remote or hybrid work arrangement.
• Collaboration within a global team with support and guidance across all levels.
• Competitive base salary with an annual performance bonus.
• Long-term incentives and compensation designed to support future salary growth.