IFM Operations Manager

TL;DR

IFM Operations Manager (Facility Management): Leading onboarding, training, and operational compliance for facility management teams with an accent on process governance, performance metrics, and vendor management. Focus on driving operational excellence, ensuring preventive maintenance execution, and maintaining site documentation standards.

Location: Must be based in Creve Coeur, Missouri, USA

Salary: $86,700 – $102,000

Company

hirify.global is a global leader in commercial real estate services, providing comprehensive facility management and property solutions.

What you will do

• Lead onboarding and training programs for facility managers and technicians.
• Maintain process documentation, playbooks, and training materials.
• Ensure compliance with safety training, preventive maintenance, and management agreements.
• Analyze operational metrics to identify service gaps and implement corrective actions.
• Manage communications and deadline tracking across integrated facility management teams.
• Partner with service line leaders to conduct audits and provide performance feedback.

Requirements

• Bachelor’s degree in business administration or a related field.
• 8–10 years of commercial property or facility management experience.
• Strong background in financial reporting, variance analysis, and contract review.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Experience managing, developing, and motivating teams.
• Must be authorized to work in the USA.

Nice to have

• Experience with CMMS or work order management systems.

Culture & Benefits

• Comprehensive health, vision, and dental insurance programs.
• Retirement savings plans and disability insurance.
• Flexible spending and health savings accounts.
• Paid and unpaid time away from work.
• Commitment to equal employment opportunity and affirmative action.