Sales Development Representative

Location: United States (Remote); candidates must be located in NORAM

Salary: USD 80,750–83,650 OTE per year, plus equity, bonus where applicable, and other benefits.

Company

hirify.global develops Grafana Cloud, a managed observability platform built on open source and open standards for monitoring, incident resolution, and telemetry management.

What you will do

• Build knowledge of Grafana technology, competitors, the open source ecosystem, and industry trends.
• Follow up on inbound leads and proactively contact prospects in target accounts through email, social channels, and phone.
• Research accounts and use data to prioritize and personalize outreach through email and LinkedIn.
• Conduct discovery conversations to understand user needs and connect prospects with relevant resources.
• Manage leads and accounts using Salesforce and Grafana dashboards.
• Collaborate with marketing and sales teams to meet opportunity and pipeline targets.

Requirements

• Located in NORAM.
• Clear and concise written and verbal communication.
• Strong organization and ability to prioritize multiple tasks.
• Resourceful, proactive, adaptable, and open to feedback and coaching.
• Team-first attitude, strong ownership, and willingness to take on varied responsibilities.
• Confidence in business conversations and curiosity about technology.

Nice to have

• Interest in observability, open source software, and the technology industry.
• Preparation using the CARR model: Context, Action, Results, Reflection.

Culture & Benefits

• 100% remote company with a global culture and colleagues across more than 40 countries.
• Autonomy, transparent communication, high trust, and collaborative team practices.
• Career growth pathways and support from approachable leadership.
• In-person onboarding for new employees.
• 30 days of annual leave, including three Grafana Shutdown Days, subject to local legislation.
• Equity, bonus where applicable, and additional benefits.

Hiring process

• Interviews assess team fit, potential for professional growth, curiosity about technology, and alignment with hirify.global.
• Candidates discuss current and past experiences using the CARR model and receive feedback throughout the process.