Investigations Team Manager (Fintech)

TL;DR

Investigations Team Manager (Fintech): Leading a team of investigators to ensure fair and consistent outcomes in workplace conduct and misconduct cases with an accent on evidence-based findings and regulatory compliance. Focus on managing case allocation, coaching investigators, and maintaining high standards of integrity within a regulated financial environment.

Location: Hybrid (Edinburgh, Bristol, Halifax)

Salary: £61,344 - £68,160

Company

A leading UK financial institution transforming the future of finance.

What you will do

• Manage a team of investigators, overseeing case allocation, prioritisation, and overall delivery.
• Lead end-to-end internal investigations into colleague conduct, grievances, and workplace concerns.
• Provide technical guidance, case oversight, and quality assurance on investigation reports and evidence gathering.
• Act as a trusted partner to case managers, hearing managers, HR, Legal, and Risk stakeholders.
• Coach and develop investigators to build capability and foster a culture of continuous improvement.
• Identify opportunities to enhance investigation practices and contribute to the function's operational transformation.

Requirements

• Experience leading internal investigations into colleague conduct, grievances, or related workplace concerns.
• Proven people leadership skills, including line management and coaching of professional investigators.
• Strong workload management skills with the ability to balance case complexity and team capacity.
• Ability to engage effectively with HR, Legal, and Risk stakeholders while maintaining objectivity.
• Must be based in or able to work from Edinburgh, Bristol, or Halifax.

Nice to have

• Working knowledge of the ACAS Code, Equality Act, and UK employment law.
• Previous experience in regulated financial services or complex corporate environments.
• Experience leading teams through operational change, restructure, or process improvement.
• Ability to use management information and trend data to optimize team performance.

Culture & Benefits

• Generous pension contribution of up to 15%.
• Annual performance-related bonus and share schemes.
• 30 days holiday plus bank holidays.
• A wide range of wellbeing initiatives and generous parental leave policies.
• Strong commitment to diversity, equity, and inclusion, including specific support for colleagues with disabilities.